We are so confident that our prices are the lowest you will find, we offer a “Lowest Price Guarantee”. With us, you may book with confidence knowing that the price you receive from us is the lowest price you will find. Our Lowest Price Guarantee which promises that you will receive the lowest available prices for the tours, attractions, activities, and services offered on our website. Because we do not charge a booking fee or service fee, we can ensure you that the prices offered on our website are the absolute lowest available.
1. If you happen to find the same tour, attraction, activity, or service for the same date and time of your reservation at a lower price online within 72 hours of your reservation with Destination Lauderdale, we will provide you with a refund of the difference in pricing.
2. If you arrive to your destination and happen to find the same tour, attraction, activity, or service for the same date and time of your reservation at a lower price, we will provide you with a refund of the difference in pricing.
To submit a refund request, please fill out the form on our contact us page. Be sure to include the name on your reservation, email address, cell phone number, your order reference number, and the tour, attraction, activity, or service that the request is pertains to. For lower prices found online, provide in the email a screen shot of the lower price and the URL of the website offering the lower price. For lower prices found in person, provide in the email a scanned copy of the brochure showing the lower price.
Refunds of the difference in pricing will be processed to the same credit card used for the reservation. Destination Lauderdale reserves the right to verify details of the lower price. All refund decisions will be made at the sole discretion of Destination Lauderdale and its suppliers and/or service providers. Requests may be denied for lower prices offered through non-reputable sources. Please note that Destination Lauderdale will only process one Low Price Guarantee refund per tour, attraction, activity, or service purchased.
Only prices available to the general public are covered by our Lowest Price Guarantee. Prices which include discounts through third party organizations including but not limited to Groupon, Living Social, AAA, or any other deal/coupon organization are not covered under Destination Lauderdale’s Lowest Price Guarantee.